Our live agents are here to help you with any questions or issues pertaining to billing concerns, password or username problems, technical issues or any other matters that require assistance. Our ultimate goal is to solve your inquiries efficiently and quickly!
If our website name appeared on your credit card statement, then your credit card was used directly to purchase a subscription to a website with monthly membership payments. The business name affiliated with the charges on your credit card statement may be different than the website name that was joined. Reach out to our customer service team to cancel your account, process any refund desired, and cease any future automatic billing charges.
There is no reason to chargeback a transaction with your financial institution/bank directly. Contact us, and we will handle it all, simply and efficiently. Contacting your bank will result in extended delays, and your time is a valuable commodity. Our service is available to you at no charge, no hassle, 24 hours a day, 7 days a week.
Please note, if you do choose to chargeback a transaction, it is our policy to prohibit any further membership with our website. If you feel that you no longer wish to remain a member, have concerns about charges, or any other inquiry, please don't hesitate to send an email, call or chat right now. Understand your options, we are here to help!
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